An effective and efficient management system
Persidera S.r.l. was looking for a solution for a simpler, more intuitive and automated management of the approximately 180 Tickets (failures) generated monthly. Thanks to the collaboration with Inspiring Software it was possible to:
- develop a strategy to make ticket management more efficient by using IT support that guarantees reliability and intuitiveness;
- create a Trouble Ticketing system, using the modularity of Holis platform, to always have under control self-generated tickets;
- integrate the various modules of the platform with all the other software of the company, thanks to their flexibility and their possibility of customization.